Careers Front of House/ Account Coordinator / Production Assistant

Front of House/ Account Coordinator / Production Assistant

The Company

Do you love working in audio, or the agency world, but feel there must be more?

Are you frustrated by targets because what drives you is building strong relationships?

Are you just a number in a big company, without any connection to your team, clients or leadership?

Do you want to be part of building something really special?

Do you want to use your talent in a unique agency, that’s in a sector which is the place to be right now?

This could be the perfect role for you!

We are an agency with audio at our core. We work with brands who want to do audio properly and help other agencies who don’t have in-house specialists.

We’re Spotify’s creative partner in the UK & North America. Our company client roster also includes Guinness, Audible, Penguin Random House, Cartoon Network and Amazon.

We have our own in-house studios and an amazing team of specialists who work across everything audio:

-Radio and Spotify commercials

-Fully immersive 3D audio creative

-Audio brand identity and storytelling

-Podcast production

-Audio media planning and buying


-Interactive audio experiences

We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness.

We’ve gone from strength to strength in recent years, expanding both our team and our studio facility that we call home. Our amazing team is the heartbeat of the company and the reason we’ve been successful. We have pledged to invest in them more than ever before through training and development. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis and we intend to do a lot more.

We’re part of the SNK Publishing Group, based in London and New York, which also includes SNK Studios.

We’re continually pushing the boundaries of what’s possible and we always celebrate our successes along the way. We’re really proud of what we’ve achieved so far but we’re not stopping there, as we’re now looking for a talented Front of House/Production Assistant to join our team.

Our Culture

We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other.

We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan).

We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team.

We praise each other and recognise achievements. We like going to the pub. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed.

We like to dance. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good.

The person we are looking for

You will be an integral part to the smooth running of the facility on a daily basis. You will be meeting and greeting guests, providing refreshments and keeping the building neat and tidy.

The role is varied as you will also be on hand to provide support to Red Apple Creative on in-house creative, production and media projects. This will include sourcing voiceovers and music tracks, updating databases, proof reading scripts, admin support and editing audiobooks.

This is an entry level role but in the future it could lead to positions within the creative, media or production team such as Project Coordinator, Account Manager, Media Planner, Creative or Audiobook Editor.

This is a really important role because you’ll be the first person that our clients meet as they come through our door so it’s a good job you’re a people person who is friendly, upbeat and confident.

Organisation and initiative will need to be in your DNA, as you’ll be helping manage studio sessions whilst also supporting other departments.

You’ll have an interest in media, advertising or creative and want to pursue those areas in your career.

You’re driven, ambitious and willing to go that extra mile to make sure we always deliver.

Key Responsibilities

-Provide food and refreshments to clients

-Print scripts.

-Tidy down studios and clear up.

-Fill and empty the dishwasher- drying and returning items to the cupboards.

-General maintenance and facility support, including occasional light DIY help.

-Ensure the kitchen/reception area is kept clean.

-Answering the phone and taking messages.

-Manage receipts / expenses

-Sourcing voiceovers and music tracks for campaigns.

-Updating databases and internal systems.

-Internal / external library music searches.

-Quality checking assets before being sent to client.

-Proof reading scripts.

-Audiobook editing when suitable.

-Admin support

-Client hospitality.

Essential Requirements

-An interest in audio, not experience though, you’ll get that here.

-Proven high level of organisational skills and experience.

-Proven excellent attention to detail.

-A high level of understanding written English.

-Proactive and able to work on your own initiative.

-Ability to problem solve and work under pressure.

-Confident, friendly, approachable and a team player.

-A positive, can-do mental attitude.

-Experience of using Apple Macs, Google docs and sheets.

Bonus Points

-Fluency in other languages

Salary & Benefits

-The equivalent of a London Living Wage

-Subsidised Bupa medical care

-Cycle to work scheme

-Various training schemes to help us all be better.

-28 days holiday (including 3 days over Christmas) plus bank / holidays

-Sound Engineering Mentorship programme

-Extended Parental Leave policy



It’s really important that we are a right fit for each other. Therefore we usually have three chats; online, on the phone or in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you.

If there is another way you’d like to do this that will really give you the chance to shine, please tell us if we get in touch to chat.

Please apply with your CV and a cover letter before 22.10.21 and tell us why you’d like to join us and how you’d add brilliance to our team.

Previous applicants welcome.

No agencies please.

Thank you.


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